Operational Excellence

Robotic Process Automation

Robotic Process Automation (RPA) is the use of software to handle high-volume, repeatable tasks that previously required human effort. It is server-based and combines process steps with decision models or business rules with little to no human oversight. RPA is typically applied to high-volume transactional processes with limited variations and clearly defined business rules or decision models.

There are many benefits to RPA, including:

Improvement in cost savings with more streamlined operations
Reduction in redundancies and “swivel chair” processes
Creation of a leaner organization
Achieve operational transaction and data accuracy
Reduction in manual tasks to refocus employees

Although RPA is a hot topic, less than 40% of organizations have started programs.

What’s stopping them?

  • A lack of pre-existing process foundation
  • A need to streamline or transform process for automation
  • No guiding strategy for automation
  • A lack of business decision
  • Competing projects for resource allocations
  • Lack of relevant skills

Jabian’s expertise serves clients in projects where business meets technology. We help make RPA solutions a reality by identifying use cases and potential process areas, building a compelling business case, and gaining executive buy-in and support.

We partner with clients throughout the process to ensure success by evaluating impacts, designing and optimizing processes, creating comprehensive business requirements, tracking and managing the program, and leading your people through the change.

Can Robots Do It Better?

Jabian sat down with 13 executives from companies along various stages of their RPA journey. Find out what they had to say.

Insights