of employees feel that when major change occurs, their organization rarely or never seeks to understand the impact of the change on each stakeholder group.
Most organizations underutilize change management tools that reduce risk and drive a smooth transition. Many projects fail due to a lack of adoption—meaning the solution is not fully integrated into the daily lives of users. To ensure stakeholders not only adopt the change but are also engaged, they must be invested from the beginning, brought along the journey, and have long-term support.
Organizations don’t change; people change.